Privacy
Privacy policy
Sincerity starts with how we care for your data. Here you'll find, briefly and clearly, what we collect, why, how long we keep it and what your rights are.
Last updated: 26 octombrie 2026. The Romanian version of this policy prevails in case of any difference.
01
Who we are
The controller of your data is [Denumirea legală a firmei], registered office [Adresa sediului social], București, România, tax ID [CUI], Trade Register no. [Nr. Registrul Comerțului], which runs the Elyvera studio.
For any question about your data, write to office@elyveradigitalmarketing.com. Anca-Florica Pop will reply to you directly.
02
What data we collect
When you write to us. What you fill in on the contact form (name, email, business or website, interests, message and, if you choose, the day and time of our call) is saved in the website's database, which only we can access. We also receive your data when you email us directly or message us on social media.
When you request the free guide. Your email address, your first name if you give it, and your choice about occasional email tips. We only send tips if you ticked the box, and you can unsubscribe at any time.
When we work together. Contact and billing details, your brief questionnaire answers and project correspondence.
When you visit the website. The server hosting the site and the font service (Google Fonts) automatically receive your IP address and browser information. Without them, the page cannot be displayed.
For statistics we use the analytics tool built into the platform that hosts the site. We only see aggregated data, such as number of visits, pages visited, country and device type. We don't use advertising cookies and we don't build a profile of you.
03
Why we use it
Replying when you write to us
Name, email, your business or website, your interests, your message and any call time you pick
Steps taken at your request before a contract (Art. 6(1)(b) GDPR) and our legitimate interest in replying (Art. 6(1)(f))
Concluding and carrying out our contract
Contact details, billing details, your brief questionnaire answers, project correspondence
Performance of a contract (Art. 6(1)(b) GDPR)
Invoicing and accounting
Identification and billing details
Legal obligation (Art. 6(1)(c) GDPR)
Sending you the free guide
Email, first name (optional), guide language
Your request to receive the guide (Art. 6(1)(b) GDPR)
Occasional email tips, only if you tick the box
Email, first name
Your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time
Running, securing and measuring the website
IP address, browser and device type, time of visit, pages visited
Legitimate interest in showing the site correctly and safely and understanding which pages are useful (Art. 6(1)(f) GDPR)
We don't sell or rent your data. We don't make automated decisions about you.
04
How long we keep it
- Messages that don't lead to a collaboration: up to 12 months after our last contact.
- Contract and project data: for the duration of our work and 3 more years, the general limitation period.
- Accounting documents: as long as accounting law requires (usually 10 years).
- Free guide requests without a subscription to tips: up to 12 months.
- Subscription to email tips: until you unsubscribe.
05
Who we share it with
Only with the providers we need in order to work, and only as much as necessary:
- our email and document storage provider;
- the provider hosting the website and its database (Lovable) and the font provider (Google);
- our accountant or accounting firm;
- public authorities, only when the law requires it.
Some of these providers may process data outside the European Economic Area. In those cases we make sure the safeguards required by the GDPR are in place, such as the EU–US Data Privacy Framework or the standard contractual clauses approved by the European Commission.
06
Your rights
Access: to find out what data we hold about you and receive a copy.
Rectification: to have inaccurate or incomplete data corrected.
Erasure: to have your data deleted when we no longer have a legal reason to keep it.
Restriction: to have the use of your data temporarily paused.
Portability: to receive your data in an easily transferable format.
Objection: to object to processing based on our legitimate interest.
Withdrawing consent: at any time, without affecting what was done before.
Write to us at office@elyveradigitalmarketing.com and we'll reply within one month. Exercising your rights is free of charge.
If you're unhappy, you can complain to the Romanian data protection authority (ANSPDCP), 28–30 G-ral. Gheorghe Magheru Blvd, Sector 1, Bucharest, www.dataprotection.ro, or to the data protection authority in your own country.
07
Security, cookies and minors
We use strong passwords, two-factor authentication and limited access to data. We work in clients' accounts through partner roles, never through borrowed passwords.
The site does not use marketing or advertising cookies. If we ever add such tools, we'll ask for your consent first, through a clear message on the site.
Our services are aimed at businesses and adults. We don't knowingly collect data about people under 16.
08
Changes
When we change this policy, we update the date above. If the change is significant, we'll let our clients know by email.
Any questions? Write to us.